Fix it|Tool troubleshooting
Fix: Studio signup and waitlist
Studio signup policy is controlled by environment variables: waitlist vs open, allowlist, and payment links.
Primary path in the app: /register/studio
/register/studioTip
Work in order from top to bottom. If nothing here matches, capture the exact error text, URL, time, and account role, then ask your studio owner or Contact with those details.
On this page
Submit blocked or email rejected
- If an allowlist is configured, use an approved owner email exactly as listed.
- Complete any waitlist payment URL the page links before expecting confirmation.
Note
These articles describe the Fitoa product surface. Hosted behaviour also depends on your deployment environment (database, SMTP, Stripe, and signup flags). Your owner or host can confirm values in .env when a panel says something is not configured.
Important
Never paste live passwords or API keys into public AI chats. Use Settings test buttons or your host’s secure channels only.